Terms of Service

Welcome to VENI Football. These Terms of Service establish the rules and conditions for accessing and using the VENI Football website, purchasing our products, and interacting with our services. By accessing our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.

1. Company Information

VENI Football is operated by: VENI FUTEBOL LTDA Trade Name: VENI Futebol CNPJ: 54.528.692/0001-74 Registered Address: Av. das Bandeiras, 1845, DT-29 Jardim Jockey Club Campo Grande - MS Brazil CEP: 79080-001 Email: contact@venifootball.com VENI Football is a Brazilian company specialized in football products, equipment, apparel, and performance-related products for football players and enthusiasts.

2. About Our Products

VENI Football provides football equipment and sports products selected for athletes of different levels, including amateur players, semi-professional athletes, professionals, and football enthusiasts. Our catalog includes football boots, sports footwear, apparel, accessories, and other football-related products. Product descriptions, images, specifications, and availability are provided as accurately as possible. However, slight variations in colors, packaging, or product details may occur depending on the manufacturing process and display settings.

3. Orders and Purchase Agreement

When you place an order through our website, you agree to provide accurate and complete information necessary for processing and delivery. After completing your purchase, you will receive an order confirmation by email. The purchase agreement is considered accepted once payment has been successfully processed and the order confirmation has been issued. VENI Football reserves the right to cancel orders in cases including: • Incorrect pricing caused by technical errors; • Payment authorization failure; • Suspected fraudulent activity; • Product availability issues. If an order is cancelled after payment confirmation, the customer will receive a full refund through the original payment method.

4. Payment Methods

Payments are processed securely through trusted third-party payment providers. VENI Football does not store complete payment card information on its servers. Customers are responsible for ensuring that the payment information provided is accurate and that they are authorized to use the selected payment method. All transactions are subject to verification and approval by the payment provider.

5. Pricing and Currency

All prices displayed on our website are shown in the currency selected by the customer. Prices may include applicable taxes, fees, or charges depending on the customer's location and payment provider. VENI Football reserves the right to update prices, promotions, and product availability without prior notice.

6. Shipping and Delivery

VENI Football ships orders internationally, including deliveries to European countries. Order processing usually takes between 1 to 3 business days after payment confirmation, and delivery across Europe takes 7 to 15 business days after the order has been shipped. Delivery times may vary depending on destination country, customs procedures, transportation conditions, and local postal services. Customers are responsible for providing a correct delivery address during checkout. Once an order has been shipped, changes to the delivery address may not be possible. For complete information regarding delivery times and procedures, please refer to our Shipping Policy.

7. Customs Duties and Import Regulations

International orders may be subject to customs inspections, import procedures, taxes, or duties depending on the destination country. These charges, when applicable, are determined by local authorities and are the responsibility of the customer. VENI Football does not control customs decisions or delays caused by government authorities.

8. Returns, Exchanges and Refunds

Customers may request returns, exchanges, or refunds according to our Return & Refund Policy. To be eligible for a return or exchange: • The request must be submitted within the applicable period after delivery; • The product must meet the conditions described in our policy; • The customer must provide the required information for evaluation. Refunds are processed through the original payment method whenever applicable.

9. Customer Responsibilities

Customers agree to: • Provide correct personal and delivery information; • Use the website according to applicable laws; • Not misuse the website, payment systems, or services; • Not attempt fraudulent transactions. VENI Football reserves the right to refuse service or cancel orders that violate these conditions.

10. Website Use and Intellectual Property

All content available on the VENI Football website, including logos, images, texts, designs, graphics, and trademarks, belongs to VENI Football or its authorized partners. Unauthorized reproduction, distribution, modification, or commercial use of website content is prohibited.

11. Privacy and Data Protection

VENI Football respects customer privacy and processes personal information according to applicable data protection regulations. For customers located in the European Economic Area (EEA), personal data processing follows the principles established by the General Data Protection Regulation (GDPR). For Brazilian customers, personal data processing follows the Brazilian General Data Protection Law (LGPD). For more information, please review our Privacy Policy.

12. Limitation of Liability

VENI Football is not responsible for: • Delays caused by carriers, customs authorities, or events outside our reasonable control; • Incorrect information provided by customers; • Damage caused by misuse of products; • Temporary website interruptions caused by technical maintenance or external factors. Our responsibility is limited to the value paid by the customer for the relevant order, except where required otherwise by applicable law.

13. Applicable Law

These Terms of Service are governed by the laws applicable to VENI Futebol LTDA in Brazil. For customers located in the European Union, mandatory consumer protection rights provided by applicable European laws remain unaffected. Nothing in these Terms removes or limits rights that consumers are entitled to under applicable legislation.

14. Contact Information

If you have any questions regarding these Terms of Service, orders, or our services, please contact us: VENI Football Email: contact@venifootball.com Business Address: VENI FUTEBOL LTDA Av. das Bandeiras, 1845, DT-29 Campo Grande - MS Brazil VENI Football reserves the right to update these Terms of Service when necessary. Any changes will be published on this page with the updated date.